Support

System Requirements For the Suite:
Windows 98, 2000, XP and Vista. (More Vista info below)
Intel, AMD, Celeron , 2 GHZ and better any processor is ok.
512MB RAM and 1024+ is even better
6 GB of hard drive space This includes all the movies and libraries for the Suite.
16 bit Video Card High Color
(Set to at least 1024 x 768)
Sound Card with Speakers
CD-Rom and DVD-Rom drive
Laptops - must have a mouse
Internet Access - for updates and registration a must.
Email - Our programs default Outlook or Outlook Express or Vista Windows Mail
Any New computer you purchase today will have much more then the above.
You DO NOT need to tell the Sales person your going to be using it for CAD and Photo Imaging.
They will sell you things you don't need to run our programs.
Purchase as much RAM - Processor Speed - and Hard drive Space as you can afford.
Please do all your Window Custom updates before you install any programs.

Windows Vista:
Vista Mapped Drives issue (All programs on Vista)
Windows Vista has a new security feature called User Account Control (UAC). When Windows Vista is installed, UAC by default is turned ON. This means that Vista is configured to use its new security features that are the main new feature of Windows Vista. When UAC is turned on, and a program tries to perform an operation that Vista thinks could "hurt" the Windows installation, it is stopped. In many cases, Vista will prompt you with a dialog asking if it is ok to perform this potentially harmful action. UAC can be turned ON/OFF under Start | Control Panel, User Accounts, "Turn user account control on/off".
If UAC is turned ON, many programs will not display mapped drives (network) when browsing for a folder. You can however manually type in a mapped drive path.
Please check out our FAQ's page for our programs.
Want an XP Machine check out. Best Buy for Business -- Please do NOT try to take a Non-Vista Ready Computer and try to upgrade to Vista, this does not work. . You also can not take a Vista Machine and go backward to XP, the drivers are not compatible.
Call Kevin 772-692-8787 if you have any questions or input.

Things you Should Know About Your Computer!
Don't pay a technician for issues that you can easily repair yourself!

It is really easy to keep your computer running like new if you just do a little regular maintenance.

A. Is your computer desktop your virtual dumping group? Storing files and/or lots of shortcuts on your computer’s desktop will demand more memory from the computer. Clean up your desktop.

B. Click the link and print the document to:
Learn how to keep your computer running like new.
C. If your computer is still not working correctly do the steps over in Safe Mode.
To get into the Windows 2000 / XP / Vista Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" Use your arrow keys to move to "Safe Mode" and press your Enter key.
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If your computer is still slow, jamming and crashing and it not a virus, try Registry Booster.
I personally use a 5 year old computer, which I beta test software on as well as make all the libraries for the Pool Design Software programs. I could not clear out the problem of jamming. I tried everything, I was about to go out and purchase a new computer till I found Registry Booster and Speed up my PC . Together they clean, repair and optimize your system's registry, maximize system performance and most of all allow you to shut down programs running in the back ground. I could see the difference with the first scan. I did go as far as to repeat the process in safe mode. I can only tell you my computer is running like new and worth the money.

Free updates you should know about and take advantage of:.

Update Date Adobe Flash Player FREE
Update to Adobe Reader FREE
Print to PDF Printer Driver FREE-PDF 995 -

Are you tired of Internet Explorer 7 crashing and rendering all other programs un-usable, then having to restart your machine. Try Firefox.

Want to learn more http://www.pcmag.com/

Learn how to: Set-up AOL on Outlook Express Click this Link
Learn how to: Set-up Yahoo on Outlook Express Click this Link Not the free version.
Fax machine

Ditch the machine. Get faxes sent to your email instead

Do you need a website?
Coming soon websites for Pool Design Software Customers.
$1000. 2 years of hosting, 2 years url. Choose your own website template.
$300. there after for additional year of hosting and simple updates.